FAQ
TECHNIAL ASSIST REQUEST GUIDELINES The EMD is ready to assist end users 24/7/365 with radio, IMC desktop or mobile and County credential issues wi...
Wed, 25 Nov, 2020 at 12:13 PM
COUNTY LOG-IN LOCKED If you find yourself locked out of your County Log In from your desktop in your station, your account will automaticall...
Tue, 24 Nov, 2020 at 4:23 PM
UNLOCKING A MOBILE/LAPTOP IN THE FIELD First verify that your IMC is not locked on the IMC Server You can verify your account is not locked ou...
Wed, 25 Nov, 2020 at 8:11 AM
CASE STUCK IN MOBILE Steps to Resolve This can present itself in various ways: 1. If the user is logged into IMC Mobile, a message may continuously...
Wed, 25 Nov, 2020 at 8:06 AM